Payment Policy

Last Updated: March 2026

1. Accepted Payment Methods

BONLINE TECHNOLOGIES LTD ("we", "us", "our") accepts the following payment methods for purchases made through our online store:

Credit Cards - Visa, Mastercard, American Express
Debit Cards - Visa Debit, Mastercard Debit
Other methods - Apple Pay, Google Pay (where supported by your browser)

2. Payment Processing

All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor. We do not store your credit or debit card details on our servers. Your payment information is transmitted directly to Stripe using industry-standard TLS encryption.

3. Currency

All prices on our website are displayed and charged in the currency shown at the time of purchase. Your bank may apply additional foreign exchange fees if your card is denominated in a different currency.

4. Payment Authorisation

When you place an order, a payment authorisation is created with your card issuer. The payment is captured once your order is confirmed and processed. If for any reason we are unable to fulfil your order, the authorisation will be released and no charge will be made.

5. Order Confirmation

Upon successful payment, you will receive an order confirmation email to the email address provided during checkout. This email serves as your receipt. Please retain it for your records.

6. Payment Security

We take payment security seriously:

All transactions are protected by SSL/TLS encryption
We use Stripe’s 3D Secure (SCA) authentication where required
We comply with PCI-DSS requirements through our use of Stripe
We never have access to your full card number

7. Failed Payments

If a payment fails, you will be notified during the checkout process. Common reasons include insufficient funds, incorrect card details, or a block from your card issuer. Please contact your bank or try an alternative payment method.

8. Billing Descriptor

Charges from our store will appear on your bank statement as BONLINE TECHNOLOGIES or BONLINETECH.

9. Contact Us

If you have any questions regarding payments, please contact us:

Company: BONLINE TECHNOLOGIES LTD
Company Number: 17066598
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7441 422447
Email: info@bonlineco.com